Privacy Policy

Your privacy explained: the types of information we collect, how we process it, and how we protect your data.

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Zavri Law collects, uses, stores, and safeguards your personal information, as well as your legal rights and how the law protects you.

This policy should be read together with our Terms of Service and any other documents referred to within it.

We collect personal data in several ways, including when you:

• Complete forms on our website
• Contact us by email, phone, or other communication channels
• Use our website and services

Additional details about how we collect and use your data are set out below.

Important information and who we are

Controller

Zavri Law is the controller and responsible for your personal data.

Contact details

If you have any questions about this Privacy Policy or wish to exercise your legal rights, you can contact us at:

Email: [Insert privacy email]
Postal address: [Insert registered office address]

You have the right to make a complaint at any time to the UK Information Commissioner’s Office (ICO). However, we would appreciate the opportunity to address your concerns first.

Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes.

It is important that the personal data we hold about you is accurate and up to date. Please inform us if your personal information changes.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

The data we collect about you

Personal data means any information that can identify an individual.

Information you provide to us

We may collect:

• Name, date of birth, and address
• Email address and phone number
• Account login details
• Identification documents and verification information
• Details of your enquiry or legal matter
• Records of communications with us
• Any information you choose to provide

Information collected from your device

When you use our website, we may collect:

• IP address and device information
• Browser type and operating system
• Log-in data and time zone setting
• Website usage data, page interactions, and browsing activity

Information from third parties

We may receive personal data from:

• Identity and verification service providers
• Professional advisers and service partners
• Publicly available registers and sources

How your personal data is collected

We collect personal data through:

• Direct interactions such as forms, emails, phone calls, and consultations
• Automated technologies when you use our website
• Third parties and publicly available sources

How and why we use your personal data

We will only use your personal data where the law allows us to.

Most commonly, we rely on:

• Performance of a contract
• Legitimate interests
• Compliance with legal obligations

We use your personal data to:

• Provide and manage our legal services
• Communicate with you about your enquiry or case
• Verify your identity and prevent fraud
• Improve our website and services
• Send relevant updates where permitted

Marketing

We may use your contact details to send you information about services, updates, or events that may be relevant to you.

• You will only receive marketing if you have not opted out
• You can unsubscribe at any time by contacting us

We do not sell or share your personal data with third parties for their marketing purposes.

Disclosures of your personal data

We may share your personal data with:

• Service providers who support our business operations
• Professional advisers
• Regulators and legal authorities where required
• Third parties in the event of a business transfer or restructuring

All third parties are required to respect the security of your personal data and process it in accordance with the law.

International transfers

Where necessary, we may transfer your personal data outside the UK or EEA.

When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with data protection laws.

Data security

We have implemented appropriate security measures to prevent your personal data from being:

• Lost
• Used or accessed without authorisation
• Altered or disclosed improperly

Access to your personal data is limited to those who have a genuine business need to know.

We have procedures in place to deal with suspected data breaches and will notify you and any relevant regulator where legally required.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and accounting requirements.

In some cases:

• You may request deletion of your data
• We may anonymise data for research or statistical purposes

Your legal rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to processing based on legitimate interests
• Request restriction of processing
• Request transfer of your data to you or a third party
• Withdraw consent where processing is based on consent

You will not usually have to pay a fee to exercise your rights. We may request information to confirm your identity before processing your request.

We aim to respond to all legitimate requests within one month.

Cookies

How we use cookies

We use cookies to:

• Ensure the website functions properly
• Analyse website traffic and usage
• Improve user experience

These may include necessary and analytics cookies.

Managing cookies

You can set your browser to refuse some or all cookies.
If you disable necessary cookies, parts of the website may not function correctly.

Third-party providers may also use cookies, which are outside our control.

Glossary

Lawful bases

Legitimate interest
Processing necessary for our business operations while respecting your rights and freedoms.

Performance of a contract
Processing necessary to provide our services to you.

Legal obligation
Processing required to comply with the law.

Third parties

External third parties may include:

• IT and system administration providers
• Professional advisers
• Regulators and authorities

They process your personal data only on our instructions and in accordance with the law.

Ready to get started? We’re here to help.